offer convenient methods of delivery:

This is a door-to-door service. Once the order reaches us, we scan and package the item/s. From there it will be on its way to the address provided. We use DHL and other well known courier companies, you will be able to track your order online. Please note our courier services may also make use of delivering your Parcel to a pep store with a secure pin, which will be sent to you.

 Shop with 100% Confidence and a money back guarantee

* 30 – 60 days (depending on your area), We may use other courier services as well.
* Remote areas will be charged for delivery.

All purchases are insured, and guaranteed to arrive as mentioned. Order delivered in 30 – 60 days or we will refund your money back. There are No hidden fees, you may be required to pay Customs and or VAT on items.

We cannot be held responsible for delayed deliveries caused by any problems which may arise that are out of our control. This includes, but is not limited to, suppliers delaying orders, customs detaining shipments, acts of God, SARS inspections, customs inspections, Port Health inspections or flight delays etc.

*We do not keep any stock. Products will be sent from the manufacturer to your address to keep cost as low as possible. All Products on this website are imported from the USA, UK, China and other suppliers. We take the risk and the customer has a 100% refund should the product not be delivered.

Processing time:
* 2-5 working days (depending on stock availability) we check stock weekly but cannot guarantee this due to delayed stock update from our suppliers, this does not happen, but in the event that it does we have to state such.

* Products come with 6 months warranty for repair or replacement
* If the product is faulty when received it needs to be returned to us within 7 days.
Do not place an order if you don’t intend to pay as it costs us money. Strictly email

Tracking your order online:

Once we’ve received your order, we’ll send you an e-mail with tracking details. If in doubt, contact us. Please note that some times our suppliers take around 10 days to send us tracking details. Although this does not happen much, we are still bound by law to state such. We do have good relationships with our suppliers and or couriers, so we usually try and push them for earlier delivery.

Please note:

Shipment takes place within 2-5 days of payment being received this excludes the delivery time, however we normally ship on the same working day or the next working day after receiving payment. The countdown in terms of the shipping period begins once your payment has been authorized. For credit cards this means that once the bank gives us an authorization code. For cash deposits and Internet transfers this means once the funds reflect in our bank account.

Working days are defined as Mondays to Fridays, excluding Public Holidays